Ordering Online
Submit your order securely to us via this website. After placed you can easily track your shipment and view your order history. Or choose to pick up your order in-store to avoid shipping costs.
Customer Service
Shipping Policies
Phoenix Store offers the most competitive shipping rates. All of our shipments are packed to ensure the safety of your items.
On average, your order will be received in 4-7 working days. During August or December, delivery time may take longer.
You may elect to pick up your order at the store or have us ship direct to you. Shipping is $14.95. Shipping is free on orders totaling $200.00 or more!
International Shipping - Call Phoenix Store for availability.
Textbook Policies
Visit uwgbbookstore.com for information on textbook policies and FAQs.
Product Returns
Technology and Course Packets
Products must be in their original, unopened packaging to be returned. Items follow the same return period as textbooks and must have receipt.
Calculators and Electronics
30 Days with original, unopened packaging along with receipt. 14 Days for opened, factory defective products with receipt.
Clothing and Gift Items
90 Days for refund or exchange. Must have receipt and tags for refund. Size exchanges can be accepted without receipt.